Shipping

 

I dye as a hobby and mostly only on the weekends. You will receive an email when your shipping label is created and it will contain your tracking number. Silks generally take me 1-2 weeks to create and ship. All silks in the shop are dyed to order. 

Extra Fees:
I am unable to predict if your country will charge you customs/duties and import fees. If any of these fees are applied upon delivery they are the responsibility of the buyer. I cannot calculate or collect these fees or taxes.

Coupon Codes:
If you're coming over from Etsy and using my free first class shipping code, please know that no matter the shipping method you choose, your order will ship by first class mail.

Delays:
Shipping carriers are currently experiencing unusually high volumes, which may result in delayed tracking updates and delivery times. Unfortunately, I do not have access to any information beyond what is provided in the tracking details.

I sincerely appreciate your patience as the carrier works to deliver your order. Please understand that I am not responsible for delays, errors, or losses caused by the postal service, and I am unable to offer refunds or discounts for such issues once the package is in their possession.

If you would like to add insurance to your shipment for additional protection, please let me know prior to checkout so I can include the appropriate cost in your invoice.

Thank you for your understanding.